Introduction
Salesforce is cloud-based, CRM applications for sales, service, marketing, and more don't require IT experts to set up or manage, simply log in and start connecting to customers in a whole new way. Easily log, manage, and analyze all customer activity in one place with our suite of web-based CRM software. Constantly monitor everything from sales leads to support tickets, and from channel marketing to website analytics.
Specialized on the following modules:
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Sales Cloud
- Account and Contact Management
- Opportunity Management
- Lead Management
- Workflow and Approvals
- Reports and Dashboards
- Sales Forecasting
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Service Cloud
- Lightning Service Console
- Case Management
- Knowledge Base
- Service Process and Automation
- Service Analytics
- Asset and Order Management
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Integration (using MuleSoft Platform)
- SAP integration
- Oracle integration
- Workday integration